This policy explains how Credo Novus Consultancy (“we”, “us”) handles personal information collected through credonovus.com and when you contact us. If you have questions, email info@credonovus.com.
What we collect
- Details you send us through the enquiry form, email, phone or WhatsApp: your name, email address, phone number, company and message.
- Your email address if you subscribe to business updates.
- Campaign information in the page address (UTM parameters) and the referring website, attached to your enquiry so we know how you found us.
- Your theme and cookie choices, stored in your own browser.
How we use it
- To reply to your enquiry and provide the services you ask for.
- To send business updates, only if you subscribed. Every email has a way to unsubscribe.
- To understand which channels bring enquiries, so we can improve the site.
We do not sell personal information.
Sharing
When a service requires it, we share the information needed with the relevant government authorities, free zones or banks, on your instruction. Our website host and email provider process data on our behalf to run the site and deliver messages.
How long we keep it
We keep enquiry details for as long as needed to respond and to keep business records, and client files for as long as the law requires.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you, or unsubscribe from updates at any time, by emailing info@credonovus.com. We handle requests in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) where it applies.
Cookies
See the cookie policy.
Changes to this policy
We update this page when our practices change. The date at the top shows the latest version.